MappLab Limited – DATA & PRIVACY POLICY
 

Last updated: February 2026


1. Introduction
 
MappLab Limited (“MappLab”, “we”, “our”, “us”) is committed to protecting the privacy and integrity of personal, project, and spatial data. This policy outlines how we collect, use, store, and protect information in accordance with the Privacy Act 2020 (New Zealand) and applicable data protection principles.
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2. Information We Collect
 
We may collect and store the following types of information:
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Personal Information
 

• Name

• Email address

• Phone number

• Organisation details

• Billing information
   

Project Information
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• Site coordinates and boundary data

• Environmental and spatial datasets

• Client-supplied documents and files

• Project-related correspondence
   

Technical Data
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• Website analytics (via cookies or tracking tools)

• Device and browser information
   

We only collect information necessary for delivering services or responding to enquiries.
 
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3. How We Use Information
 
We use collected information to:
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• Deliver contracted services

• Communicate about projects

• Generate spatial outputs and reports

• Issue invoices and manage payments

• Improve service quality

• Meet legal and regulatory requirements
   

We do not sell, trade, or rent personal information to third parties.
 
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4. Storage and Security
 
We take reasonable technical and organisational measures to safeguard information, including:
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• Secure cloud storage systems

• Controlled access to project files

• Password-protected digital platforms

• Encrypted communications where appropriate
   

However, no digital system can guarantee absolute security. By engaging our services, you acknowledge inherent risks associated with digital data transmission.
 
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5. Data Retention
 
Project data and associated files may be retained for archival, research, compliance, or portfolio purposes unless otherwise agreed in writing.
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Clients may request deletion of personal data where legally permissible.
 
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6. Third-Party Platforms
 
We may use trusted third-party platforms for:
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• Cloud storage

• Mapping and modelling services

• Analytical services

• Payment processing

• Website hosting
   

These providers maintain their own privacy and security standards.
 
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7. Access and Correction
 
You have the right to:
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• Request access to personal information we hold

• Request correction of inaccurate information
   

Requests may be directed to:

contact@mapplab.io
 
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8. Policy Updates
 
We may update this policy from time to time. The current version will always be available on our website.
 
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Cultural & Indigenous Data Statement
 
MappLab recognises that certain landscapes, datasets, and knowledge systems may hold cultural or Indigenous significance.
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We acknowledge the principles of Te Tiriti o Waitangi and are committed to working in good faith where projects involve Māori or other Indigenous communities. Where culturally significant information is engaged, we support appropriate consultation, respect tikanga and community protocols, and ensure that cultural knowledge remains under the authority of its originating community.
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MappLab does not claim ownership of Indigenous knowledge incorporated into project work. Culturally sensitive material will not be published, reused, or shared without explicit consent.
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We also recognise principles of Indigenous data sovereignty and will work collaboratively to ensure that culturally significant data is handled with care, integrity, and transparency.